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Books & Publications

Now available from Russell Consulting, Inc.: Change Basics, Strategic Planning 101, Strategic Planning Training, and Leading Change Training.

Russell Consulting has written a number of other books -- all for the credit union industry: So You Want to Become a CEO?, Managing Change, and Managing the Problem Employee, and while each of these books uses language and examples from the world of credit unions, the core information on each of these topics can be applied to any organization.

Note: If you are an international, government, or non-profit purchaser, please click here: Special Orders

Change Basics

Our newest book on change, called Change Basics is already an ASTD Press best seller! Change Basics presents cutting edge thinking about how to lead change in organizations. This book ties together the key themes from our previous books and adds new insights on change readiness and change resilience. Filled with models for introducing and leading change, tools for assessing organizational change readiness, and overflowing with examples, stories, quotes, and additional resources, Change Basics is the one book you need on your bookshelf to help you navigate the wilds of change.

Order Change Basics today and start integrating its insights into your change leadership strategies and actions.

Change Basics sells for only $29.95! Order your copy today!

Change Basics is the one book you'll need to effectively lead the next change in your organization.

Book Outline:

  • Chapter 1: The Challenge of Change
  • Chapter 2: Understanding the Forces for Change
  • Chapter 3: Assessing Organizational Readiness for Change
  • Chapter 4: A Model for Leading Change
  • Chapter 5: Understanding and Managing the Emotional Response to Change
  • Chapter 6: Understanding and Dealing with Resistance to Change
  • Chapter 7: Developing Employee Resilience
  • Chapter 8: Developing Your Change Plan
  • Additional Resources for Leading Change

Order Change Basics today for only $29.95!

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Strategic Planning 101

If you want to know the basics of strategic planning in a nutshell, then Strategic Planning 101 is for you. In this booklet we explore the importance of thinking strategically, highlight the purpose of strategic planning, and describe the components of a strategic plan.

Here are the core topics of Strategic Planning 101:

  • Value of thinking strategically
  • Purpose of a strategic plan
  • Developing an effective plan
  • Components of an effective plan
  • Maximizing participation
  • Overcoming barriers to implementation
  • Acting on the plan
  • Gauging a plan's effectiveness

We also provide you a job aid: How to conduct a SWOT Analysis.

Strategic Planning 101 sells for only $12.00! Order your copy today!

If you are an international, government, or non-profit purchaser, please click here: Special Orders

Strategic Planning Training

This book offers all the tools you need to conduct training workshops on strategic planning, problem solving, and decision making. We present various approaches to strategic planning and give you both tools and tips for designing your own strategic planning workshops. The book includes a CD-ROM with PowerPoint slides and handouts. We'll even autograph the book for you -- at no extra charge!

Strategic Planning Training sells for only $49.95! Order your copy today!

The book is filled with practical workshop design features -- teaching points and transitions, active training exercises, handouts, PowerPoint presentations, supplemental resources, etc. All handouts and PowerPoint slides are on a CD-ROM included with the book!

Book Outline:

  • Chapter 1: Introduction - How To Use This Book Effectively
  • Chapter 2: Strategic Planning and Its Role in Organizational Success
  • Chapter 3: Assessing Organizational Readiness for Strategic Planning
  • Chapter 4: The Basics of Training Program Design
  • Chapter 5: Evaluating Your Training Program Results
  • Chapter 6: One-Day Workshop: Fundamentals of Strategic Planning
  • Chapter 7: One-Day Workshop: Advanced Issues in Strategic Planning
  • Chapter 8: Half-Day Workshop: Developing Strategic Thinkers
  • Chapter 9: One-Day Workshop: Strategic Problem Solving and Decision Making
  • Chapter 10: One-Day Workshop: Tools for Strategic Problem Solving and Decision Making
  • Chapter 11: Learning Activities
  • Chapter 12: Training Tools

Order Strategic Planning Training for $49.95 today!

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Leading Change Training

Effectively leading change in organizations requires not only an awareness of how the change process affects people -- but also building skills in managers and staff on how to guide people (and themselves) through the challenging journey of change. Along with presenting a model for leading change, our new book gives the reader a roadmap for designing a powerful training program on change for managers and staff.

Leading Change Training sells for only $46.95! Order your copy today.

The book is filled with practical workshop design features -- teaching points and transitions, active training exercises, handouts, PowerPoint presentations, supplemental resources, etc. All handouts and PowerPoint slides are on a CD-ROM included with the book!

Book Outline:

  • Chapter 1: Introduction - How To Use This Book Effectively
  • Chapter 2: How Organizational Change Affects Us
  • Chapter 3: Assessing the Organization's Environment
  • Chapter 4: Turning People on to Learning
  • Chapter 5: Evaluating Learning Outcomes
  • Chapter 6: Executive Briefing on Change
  • Chapter 7: Workshop for Managers
  • Chapter 8: Workshop for Employees
  • Chapter 9: Learning Activities
  • Chapter 10: Training Tools

Order Leading Change Training for $46.95 today:

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So You Want to Become a CEO?

Becoming the CEO of an organization requires more thanSo, you want to be a CEO? just aspiration and desire . . . there are a core set of skills and knowledge that enable an individual to achieve the top leadership position at an organization. Written for the credit union industry but applicable to most business environments, this book presents a model for developing CEO competencies in three areas: Self-Management, Leadership, and Business Management.

Book Outline:

  • Chapter 1: The Credit Union CEO and Your Aspirations
    • What Would You Do?
    • What Does a Credit Union Chief Executive Do?
    • The Pluses of Being the Chief Executive
    • The Challenges of Being the Chief Executive
    • Exploring Your Motivation in Seeking the CEO Role
  • Chapter 2: A Model for CEO Leadership
    • A Model for CEO Leadership Effectiveness
    • The Three Dimensions of the Chief Executive
    • Managing Relationships Effectively
    • Credit Union Size Matters
    • Assessing Your CEO Competencies
  • Chapter 3: The Personal Dimension
    • Components of the Personal Dimension
    • Engaging in Self-Awareness and Critical Reflection
    • Making a Commitment to Continuous Learning
    • Clarifying Your Personal Vision and Values
    • Developing Specific and Challenging Personal Goals
    • Achieving Work/Life Balance
    • Developing Personal Resilience
  • Chapter 4: The Leadership Dimension
    • The Chief Executive Officer as Leader
    • Leadership Defined
    • Characteristics of Effective Leaders
    • The Enabling Behaviors of Leadership-Empathy & Listening
    • The Myth of the Heroic or Legendary Leader
    • Assessing Your Leadership Characteristics
  • Chapter 5: The Business Management Dimension
    • The Difference Between Managing and Leading
    • The Business Management Competencies of the CEO
    • Developing the Business Management Competencies
    • Building Your Management Development Plan
    • Shifting Attention to Your Working Relationships
  • Chapter 6: Managing Relationships for Success
    • The Political Nature of Organizations
    • The Role of Informal Networks in Personal Success
    • The Leader’s Sources of Power & Influence
  • Chapter 7: Leadership is a Journey
    • A Model of CEO Leadership Effectiveness Revisited
    • Recognizing & Seizing Opportunities
    • The Paradox of Success & the Leader’s Learning Curve
    • Beginning the Leader’s Journey

Order So, You Want to Be a CEO? for $31.95 today:

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Managing Change

Managing change and its effects on your staff are inevitable requirements for the thoughtful leader. This book, written for the credit union industry (but applicable to any organization) as an action-oriented workbook, offers leaders an overview of where the need for organizational change comes from and a specific strategy for introducing change effectively.

Book Outline: Managing Change

  • Chapter 1: The Challenge of Change
    • The Nature of Change
    • What Is the Character of Change
    • The Paradox of Success
    • The Sorry State of Change Implementation
  • Chapter 2: Assessing the Forces for Change
    • The Forces for Change
    • External Forces
    • Internal Forces
  • Chapter 3: Defining Your Change Vision
    • What Is a Change Vision
    • Incremental Versus Transformational Change
    • Defining Your Change Vision
    • Measuring the Success of Change
  • Chapter 4: The Organizational Change Process
    • The Crisis of Change
    • Change as a Three-Phase Process
    • Creating a Felt Need for Change
    • Reshaping the Organization
    • Stabilizing the Change and Developing Commitment
  • Change 5: Managing the Effects of Change
    • Understanding the WOHICA Curve
    • Responding to Denial
    • Understanding Resistance
    • The Losses of Change
    • Addressing Misunderstanding About Change
    • Confronting the Lack of Trust
    • Ownership and Change
    • Helping Change-Averse People Cope with Change
    • Moving People Along the WOHICA Curve
  • Chapter 6: Developing Commitment to Change
    • The Transitions of Change
    • The Endings of Change
    • The New Beginnings of Change
    • Understanding Commitment to Change
    • Actions to Develop Commitment to the Change
    • The Role of Resilience in Developing Commitment to Change
    • Actions to Build and Strengthen Change Resilience
  • Chapter 7: An Integrating Framework for Leading Change
    • The Issues of Leading Change
    • Developing Your Change Implementation Plan
  • Chapter 8: Leading Personal Change
    • The Cause of Failure
    • The Process of Deep Personal Change
    • Exploring New Beliefs, Assumptions, and Behaviors
    • Stabilizing and Reinforcing Your New Beliefs, Assumptions and Behaviors
    • Mastery and the Change Leader’s Learning Curve

Order Managing Change for $31.95 today:

 

Managing the Problem Employee

Into almost every manager’s life walks a problem employee. Unfortunately, when confronted with a problem performer we often focus on the wrong things. This book offers a stepManaging The Problem Employee-by-step guide for shifting your thoughts and energies towards taking constructive action to turn the employee’s performance around. Written in a workbook format for the credit union industry (but applicable to any organization), Managing the Problem Employee offers leaders helpful insights and strategies for reducing their own stress and improving the performance of their problem performer. The models, tools, and approaches presented can just as easily be used to manage anyone in your organization-not just the poor performers.

Book Outline:

  • Chapter 1: So You Have a Problem Employee?
    • Commitment vs. Compliance
    • An Eight-Step Process for Managing Your Problem Employee
  • Chapter 2: The Foundation of Performance Management
    • A Broader Perspective
    • The Performance Management Cycle
  • Chapter 3: Defining Great Performance Outcomes
    • Understanding and Changing Your Mental Model
    • The Origin of Great Performance Outcomes
    • What Gets Measured Gets Done
  • Chapter 4: Identifying & Analyzing the Performance Problem
    • Defining the Problem and its Cause
    • The Complexity of Performance & Tools for Exploring Cause
  • Chapter 5: Developing Performance Improvement Goals
    • Rebuilding the Foundation of Performance Success
    • Performance Improvement Goals
    • It’s Time to Talk
  • Chapter 6: The Performance Coaching Interview
    • What is Performance Coaching
    • The Performance Coaching Interview
    • The Skills of the Coach
    • What Happens if the Coaching Interview Doesn’t Work?
  • Chapter 7: When Your Employee has a Personal Problem
    • The Effects of Personal Problems in the Workplace
    • Recognizing the Signs of a Personal Problem
    • Understanding Denial
    • Identifying Helping Resources for your Employee
    • Responding to an Employee’s Potential Personal Problem
    • Making the Offer of Help to the Troubled Employee
    • What if None of this Works?
  • Chapter 8: If You Have to Discipline
    • What Do I Do Now?
    • The Purpose of Progressive Discipline
    • The Stages of Progressive Discipline
    • The Seven Tests of Just Cause
    • Performance Management & Discipline in a Union Environment
    • You are Not Alone
    • Taking Care of Yourself

Order Managing the Problem Employee for $31.95 today: