Resource Center - Recent Presentations

Recent RCI Conference Presentations

We present workshops on a wide variety of topics at state, national, and international conferences. For the benefit of those who attended these workshops — and others interested in our presentations — we frequently post PDF versions of our PowerPoint slides and occasionally handouts from our most popular sessions.

So . . . check out our topics from our presentations over the past several years and feel free to download the slides and/or handouts as you wish.

If you would like to invite us to present at your state, national, or international conference on these and other related topics, please contact us directly by e-mail us RCI@RussellConsultingInc.com or contacting us by phone (608.274.4482). We look forward to hearing from you.

PowerPoint Slides and Handouts

New! Wisconsin Library Association Annual Conference — Managing for Great Customer Service. Jeff presented this session on strategies for building and sustaining "world-class" customer service to an enthusiastic standing-room-only crowd of library professionals at this conference in Green Bay.
New! Wisconsin Library Association Annual Conference — Leadership and Resilience in an Age of Uncertainty. Jeff presented this session on the power of resilience and the role of leadership in an age of uncertainty to an enthusiastic standing-room-only audience of library professionals at this Green Bay conference.
New! Wisconsin State SHRM Conference — Are Your Employee Engaged? Jeff presented this session on job engagement and the dimensions of engagement to an audience of human resource professionals at this conference in LaCrosse.

New! Wisconsin State SHRM Conference — Leading Change. Jeff presented his popular session on understanding and leading change in organizations to an audience of of human resource professionals at this conference in LaCrosse.

AACPM Conference — Leading Change. Jeff presented his popular session on understanding and leading change in organizations to an engaged audience of certified public managers from across the U.S. at this conference in Madison.
ASTD Northeast Wisconsin Chapter — Walking Steady on Rough Terrain. Jeff presented this new workshop to the annual meeting of the Northeast Wisconsin chapter of the American Society for Training and Development. At a time of great uncertainty and change in our society, where do we find safety, security, comfort, and stability? This inspiring session helps people identify actions that they can personally take to find their voice and strength during challenging times..

Sioux Empire Chapter of the PMI — Leading Change. Jeff presented this highly interactive session to a lively crowd in Sioux Falls, South Dakota. In this session Jeff presented RCI's model for Leading Change and guided participants in exploring actions that they can take to successfully lead others through change..
Sioux Empire Chapter of the PMI — Why Most Change Efforts Fail. Jeff presented this highly interactive session to a great crowd in Sioux Falls, South Dakota. This session explored the origins of resistance to change and the importance of assessing organizational change readiness.
2007 ASTD International Conference and Exposition — Why Most Change Efforts Fail. Jeff presented this highly interactive session to a standing-room-only crowd at the opening day of this premiere workplace learning conference. This session explored the origins of resistance to change and the importance of assessing organizational change readiness.
Green Bay Area Chapter Meeting of the SHRM — Why the Elephant Won't Dance: Understanding Your Organization's Change Readiness. Jeff presented this engaging session on the origins of resistance to change and the importance of assessing organizational change readiness the Green Bay Chapter of the Society for Human Resource Management.
Small Business Development Center, Green Bay — Understanding and Changing Your Company Culture. Jeff presented an updated version of this highly interactive and entertaining half-day session for the UW-Green Bay Small Business Development Center.

Jamaica Employers Federation 25th Annual Conference 2007 — Developing Business Leaders for Success and Succession. Jeff presented this highly interactive and entertaining workshop at this premiere conference in the Caribbean. This is the third year that Jeff has appeared as a speaker at this conference.
Jamaica Employers Federation 25th Annual Conference 2007 — Understanding and Changing Your Company Culture. Jeff presented this highly interactive and entertaining half-day session at this premiere conference in the Caribbean. This is the third year that Jeff has appeared as a speaker at this conference.
AICE Quality Conference 2007 and UW-Milwaukee Governmental Affairs — Developing Employee Resilience. Jeff presented his very popular day-long workshop on strategies for developing employee resilience at a quality conference in the Quad Cities and a public seminar for UW-Milwaukee's Governmental Affairs program. Check out this PowerPoint presentation for an idea of the issues he covers in this engaging workshop.
Minnesota Biomedical Focus Conference 2007 — How's Your Emotional Intelligence? Jeff presented his workshop on emotional intelligence. Click on this link to download his PowerPoint presentation.
Minnesota Project Management Institute Monthly Professional Development Program — Why the Elephant Won't Dance: Understanding Your Organization's Change Readiness. Jeff presented this session as a follow-up to his session on Leading Change at PMI's Professional Development Days. This time his focus was on the origins of resistance to change and the importance of assessing organizational change readiness. Click on this link to download the PowerPoint presentation.

Wisconsin Society for Human Resource Management Annual Conference — Understanding and Changing Your Organizational Culture. Jeff presented this intensive exploration of culture and how to influence it at the 2006 Annual Conference of the Wisconsin Society for Human Resource Management. Click on this link to download the PowerPoint presentation.
Wisconsin Society for Human Resource Management Annual Conference — Why the Elephant Won't Dance: Understanding Your Organization's Change Readiness. Jeff presented this engaging session on the origins of resistance to change and the importance of assessing organizational change readiness at the 2006 Annual Conference of the Wisconsin Society for Human Resource Management. Click on this link to download the PowerPoint presentation.
Project Management Institute, Minnesota Chapter, Professional Development Days — PDD Days: Leading Change. Jeff recently presented at the Minnesota PMI Chapter's Professional Development Days. Click on this link to download the PowerPoint presentation.
Jamaica Employers' Federation 2006 Conference — New Mindset: Getting Your Employees to Think and Act Strategically. Click on this link to download the PowerPoint slides (in PDF format) from this well-attended session held in Ocho Rios, Jamaica.
Jamaica Employers' Federation 2006 Conference — New Mindset: Firing Up Employee Involvement in Company Problem Solving. Click on this link to download the PowerPoint slides (in PDF format) from this fast-paced session held in Ocho Rios, Jamaica.
Twin Cities Chapter of the American Society for Training and Development — Developing Employee Resilience. Click on this link to download the PowerPoint slides (in PDF format) from this well-attended session held in Minneapolis/St. Paul, Minnesota.
BioMedical Focus 2006 Annual Conference — Overcoming the Barriers to Quality. Click on this link to download the PowerPoint slides (in PDF format) from this half-day workshop held in the Twin Cities, Minnesota.

Wisconsin Constitutional Officers Conference — Managing Organizational Change. Click on this link to download the PowerPoint slides (in PDF format) from this full-day workshop held in Madison.

Presentation to the 52nd Annual Minnesota Quality Conference — Leading Change. Click on this link to download the PowerPoint slides (in PDF format) and the handouts from this session held in Minneapolis/St. Paul, Minnesota.
Presentation to the 2005 Wisconsin State SHRM Conference — Developing Employee Resilience. Click on this link to download the PowerPoint slides (in PDF format) from the two sessions Jeff presented in Milwaukee, Wisconsin.
Presentation to the Milwaukee Area Chapter of the American Society for Training and Development — Harnessing the Real Power at the Heart of Your Organization. Click on this link to download the PowerPoint slides (in PDF format) from the session Jeff presented in Milwaukee, Wisconsin.
Presentation to the Central Illinois Chapter of the American Society for Training and Development — Developing Employee Resilience. Click on this link to download the PowerPoint slides (in PDF format) from the session Jeff presented in Bloomington, Illinois.

2005 Wisconsin State Training Conference — The HR/HRD Scorecard. Jeff presented a powerful approach for measuring and tracking human resource "deliverables" and demonstrating HR's effectiveness. The two types of measures were reviewed (lagging and leading) and a variety of measurement approaches were introduced. The session also highlighted one client's use of the "HR Dashboard" to drive HR decision making.
2005 Wisconsin State Training Conference — Developing Employee Resilience. In a time of constant change, resilience is what pulls us through as individuals and what can help facilitate change acceptance in organizations. Jeff presented RCI's model for developing resilience to this statewide conference of trainers and guided participant in identifying actions that they can take to develop the resilience of their staff. If you are interested in using the Resilience Quotient™ in your work, please contact Russell Consulting at RCI@RussellConsultingInc.com. For more about our Resilience Quotient online, click here: Resilience Quotient.
2004 Wisconsin SHRM Conference Presentation: Measuring Human Resources. Jeff and Lee Wiersma of the UW Credit Union discussed the value and power of the HR Scorecard and Dashboard to an overflow crowd of human resource professionals in Appleton, Wisconsin. You can view their PowerPoint presentation from the session (in PDF format) to learn more.

2004 Jamaica Employers' Federation Presentation: Building and Using the HR Scorecard. Jeff presented his ideas for measuring the effectiveness of human resources at the 2004 Jamaica Employers' Federation Annual Conference in Ocho Rios, Jamaica. These are the PowerPoint slides (in PDF format).

2004 ASTD Presentation: Developing Employee Resilience: Strategies for Strengthening Employee Capacities for Surviving Organizational Change. Jeff presented at the 2004 International ASTD conference in Washington, D.C. These are the PowerPoint slides (in PDF format).
2003 ASTD Presentation: The HR Dashboard. Jeff presented at the 2003 International ASTD conference with Lee Wiersma of the UW Credit Union. These are the PowerPoint slides (in PDF format). Want to see the handouts too? Their "encore" presentation at the Wisconsin State SHRM Conference (see below) reflects the evolution of their thinking and their continued work in this important area.

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	The HR Dashboard — Lee Wiersma of the UW Credit Union and Jeff Russell presented a session to over 150 participants from around the world at the May 2003 ASTD International Conference and Exposition. Click on the link or the graphic for a copy of the PowerPoint slides from the session. PowerPoint Slides Back to top
	Developing Employee Resilience — Jeff Russell presented a session more than 200 participants from around the world on the opening day of the 2004 ASTD International Conference and Exposition in Washington, DC Click on the link or the graphic for a copy of the PowerPoint slides from the session. Contact Russell Consulting for a copy of RCI's Resilience Quotient™ assessment. PowerPoint Slides Back to top
	Building and Using the HR Scorecard/Dashboard — Jeff presented a session on creating a method for measuring the positive impact of human resources to the Jamaica Employers' Federation in Ocho Rios, Jamaica. Click on the link or the graphic for a copy of the PowerPoint slides from the session. PowerPoint Slides Back to top
	2004 Wisconsin State SHRM Conference: Measuring Human Resources — Jeff and Lee Wiersma presented a session on measuring the strategic value of human resources to Wisconsin HR professionals. Click on the graphic for the PowerPoint from the session. PowerPoint Slides Back to top
	2005 Wisconsin State Training Conference: Developing Employee Resilience — Jeff presented a session on the importance of resilience in helping people respond more effectively to the stress of change and stress. Click the following link or the graphic for the PowerPoint slides.. PowerPoint Slides Back to top
	2005 Wisconsin State Training Conference: The HR/HRD Scorecard — Jeff presented a session on measuring the strategic value of human resources to this conference of HR and HRD/OD professionals. Click on the graphic or the link below for the PowerPoint from the session. PowerPoint Slides Back to top
	Central Illinois Chapter of ASTD — Jeff presented a session on Developing Employee Resilience in Bloomington, Illinois. Click on the graphic or the link below for the PowerPoint presentation from the session. PowerPoint Slides Back to top
	Milwaukee Area Chapter of ASTD — Jeff presented a session on organizational culture, called Harnessing the Real Power at the Heart of Your Organization. Click on the graphic or the link below for the PowerPoint from the session. PowerPoint Slides Back to top
	2005 Wisconsin State SHRM Conference — Jeff presented two sessions on Developing Employee Resilience at the 2005 Society for Human Resource Management annual state conference in Milwaukee. Click on the graphic or the link below for a PDF version of the PowerPoint from his session. PowerPoint Slides Back to top
	2005 52nd Annual Minnesota Quality Conference — Jeff presented an intense interactive session on Leading Change at the 2005 Minnesota Quality Conference in Minneapolis/St. Paul, Minnesota. Click on the graphic or the link below for a PDF version of the PowerPoint slides. Contact Russell Consulting to request a copy of the Resilience Quotient (click here for more information on the RQ). PowerPoint Slides Back to top
	Wisconsin Constitutional Officer's Conference — Jeff presented a day-long workshop on Leading Change and *Delegation* at the 2006 Wisconsin Constitutional Officers Conference in Madison, Wisconsin. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	2006 Biomedical Focus Conference — Jeff presented a half-day workshop on Overcoming the Barriers to Quality at the 2006 Biomedical Focus 2006 Conference in Minneapolis/St. Paul, Minnesota. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	ASTD Twin Cities Chapter — Jeff recently presented his workshop on Developing Employee Resilience for the Twin Cities Chapter of ASTD in Minneapolis/St. Paul, Minnesota. Click on the graphic or the link below for a PDF version of the PowerPoint slides. Contact Russell Consulting to request a copy of the Resilience Quotient (click here for more information on the RQ). PowerPoint Slides Back to top
	Jamaica Employers' Federation 2006 Conference — Jeff journeyed to Ocho Rios, Jamaica to present his highly interactive workshop on Getting Employees to Think and Act Strategically. The half-day workshop was well-received by the 90 people who participated in the session. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	Jamaica Employers' Federation 2006 Conference — Jeff traveled to Ocho Rios, Jamaica to present his workshop on Getting Employees Fired Up about Company Problem Solving. This concurrent session workshop at the JEF Conference was well-received by the 90 people who participated. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	Minnesota PMI Chapter's Professional Development Days — Jeff presented his Leading Change workshop to a standing-room only crowd at the annual Professional Development Days. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	2006 Annual Conference of the Wisconsin Society for Human Resource Management — Jeff presented his workshop Why the Elephant Won't Dance to a large 7:00 a.m. (!) crowd at this premier HR conference. Click on the graphic or the link below for a PDF version of the PowerPoint slides. If you are interested in receiving a copy of the Organizational Change Readiness Assessment tool described in this program, e-mail us at RCI@RussellConsultingInc.com PowerPoint Slides Back to top
	2006 Annual Conference of the Wisconsin Society for Human Resource Management — Jeff presented his workshop Understanding and Changing Your Organizational Culture at this Wisconsin HR conference. Click on the graphic or the link below for a PDF version of the PowerPoint slides. If you are interested in receiving a copy of the Cultural Assessment Worksheet described in this program, e-mail us at RCI@RussellConsultingInc.com PowerPoint Slides Back to top
	Minnesota Chapter - Project Management Institute's Professional Development Program — Jeff presented his workshop Why the Elephant Won't Dance as the keynote speaker at the October PMI's professional development program. Click on the graphic or the link below for a PDF version of the PowerPoint slides. If you are interested in receiving a copy of the Organizational Change Readiness Assessment tool described in this program, e-mail us at RCI@RussellConsultingInc.com PowerPoint Slides Back to top
	Minnesota Biomedical Focus 2007 Conference — Jeff presented his workshop on emotional intelligence: How's Your Emotional Intelligence? to participants attending the 2007 Biomedical Focus Conference in the Twin Cities. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	AICE Quality Conference and UW-Milwaukee — Jeff recently presented an all-day workshop on Developing Employee Resilience for both the Quad Cities AICE Quality Conference in Davenport, Iowa and a public seminar for UW-Milwaukee. Click on the graphic or the link below for a PDF version of the PowerPoint slides. Contact Russell Consulting to request a copy of the Resilience Quotient (click here for more information on the RQ). PowerPoint Slides Back to top
	Jamaica Employers Federation Annual Conference — Jeff presented a MEGA session on changing workplace culture to this premiere venue in the Caribbean. His session on Changing Your Company Culture and Improving Business Results was attended by over 125 people from Jamaica and throughout the Caribbean. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	Jamaica Employers Federation Annual Conference — Jeff presented a workshop on developing leadership at this premiere venue in the Caribbean. His lively session on Developing Business Leaders for Success and Succession was attended by over 100 conference participants. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	UW-Green Bay Small Business Development Center — Jeff presented his workshop Understanding and Changing Your Organizational Culture to a fully engaged crowd in Green Bay. Click on the graphic or the link below for a PDF version of the PowerPoint slides. If you are interested in receiving a copy of the Cultural Assessment Worksheet described in this program, e-mail us at RCI@RussellConsultingInc.com PowerPoint Slides Back to top
	Green Bay Chapter of SHRM — Jeff presented his workshop Why the Elephant Won't Dance to human resource professionals in northeastern Wisconsin. Click on the graphic or the link below for a PDF version of the PowerPoint slides. If you are interested in receiving a copy of the Organizational Change Readiness Assessment tool described in this program, e-mail us at RCI@RussellConsultingInc.com PowerPoint Slides Back to top
	2007 ASTD International Conference and Exposition — Jeff presented his workshop on Why Most Change Initiatives Fail to a standing-room-only session at the premiere international conference on workplace learning. Click on the graphic or the link below for a PDF version of the PowerPoint slides. If you are interested in receiving a copy of the Organizational Change Readiness Assessment tool described in this program, e-mail us at RCI@RussellConsultingInc.com PowerPoint Slides Back to top
	Sioux Empire PMI Chapter — Jeff presented his workshop Why the Elephant Won't Dance to this PMI chapter. Click on the graphic or the link below for a PDF version of the PowerPoint slides. If you are interested in receiving a copy of the Organizational Change Readiness Assessment tool described in this program, e-mail us at RCI@RussellConsultingInc.com PowerPoint Slides Back to top
	Sioux Empire PMI Chapter — Jeff presented his Leading Change workshop to this Sioux Falls, South Dakota group. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	Northeast Wisconsin ASTD — Jeff presented a new workshop on Walking Steady on Rough Terrain to a group of human resource development professionals. In this session Jeff shared solutions for finding sanity during times of great uncertainty and change. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	American Association of Certified Public Managers' Professional Development Conference — Jeff presented his Leading Change workshop to this group of certified public managers from around the U.S. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	Wisconsin State SHRM Conference — Jeff presented his Leading Change workshop to this group of human resource professionals. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	Wisconsin State SHRM Conference — Jeff presented his "Are Your Employees Engaged" workshop to a large group of human resource professionals in LaCrosse. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top
	Wisconsin Library Association Conference — Jeff presented his Leadership and Resilience in an Age of Uncertainty at this premier conference for librarians. Jeff presented this session on the power of resilience and the role of leadership in an age of uncertainty to an enthusiastic standing-room-only audience at this Green Bay conference. PowerPoint Slides Back to top
	Wisconsin Library Association Conference — Jeff presented his "Managing for GREAT Cusotmer Service" at this statewide conference of library professsionals. The session focused on strategies for building and sustaining "world-class" customer service. Click on the graphic or the link below for a PDF version of the PowerPoint slides. PowerPoint Slides Back to top

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