Leadership Assessment & Development

RCI provides leadership skills assessment and development services to help you identify and develop the competencies of your organization’s leaders, managers, and supervisors.

Leadership Services	The Outcomes We Help Create for You
Design and conduct 360º leadership assessments	Your managers and supervisors will gain deeper insights into their leadership characteristics and receive feedback on their leadership behaviors-enabling them to enhance their leadership effectiveness. View RCI’s booklet on 360º Leadership Assessment & Development (Get Acrobat Viewer). We have a variety of different 360° leadership assessment survey options: web-based, disk-based, and paper-based. Contact us for details. One standardized 360° leadership assessment we use is the Leadership Practices Inventory (LPI) developed by Kouzes & Posner. For a copy of an example LPI 360° report in Adobe Acrobat format, click here: LPI Report (Get Acrobat Viewer)
Identify core leadership, managerial, and supervisory expectations	Managers and supervisors understand what is expected of them and these expectations guide them in their leadership of others
Design leadership and management development programs	A comprehensive program to develop the core competencies of your leaders-which enables them to more effectively guide the work of their staff. View RCI’s core Leadership Development curriculum (Get Acrobat Viewer).

Training & Development Services	The Outcomes We Help Create for You
Leadership Competencies Development	Supervisors and managers demonstrate true leadership competencies-enabling their staff to work with greater focus and commitment. View our core Leadership Development curriculum (Get Acrobat Viewer).
Understanding Leadership Styles	Supervisors and managers will understand their behavioral preferences and the impact of their behavioral style on others. View RCI’s booklet on the Exploring Workplace Behaviors & Styles.
Quality Management and Process Improvement	Supervisors and managers provide leadership to work teams on strategies and techniques for improving processes and quality
Decision Making and Problem Solving	Leaders follow a thoughtful process for making decisions that involves both analytical and intuitive approaches
Effective Communication Skills For Leaders, Managers, & Supervisors	Leaders, supervisors and managers use a communication model to improve their ability to both understand others and express their own views-which enhances their effectiveness

Contact RCI to discuss any of our consulting services or training programs further or to develop a customized training program for you in this practice area.